Tuesday, May 13, 2014

Bob Kemp - Mortgage Banker and Exemplary Father - Passes Away at 63

Occasionally you meet someone who does many things well and you wonder how they do it. In the case of Bob Kemp, who passed away suddenly this weekend, it is a story of singleness of purpose and focus on family.

Bob Kemp with son John (Prep 09) was
a fixture at the hockey rink.  Bob was
the Scott Smith Award recipient in 2007. 
Bob was a mortgage banker and, like many of us seasoned pros, had weathered the ups and downs the last three decades have wrought. I remember talking to him at the rink while we both waited to pick our sons up from hockey practice. I shared about my struggles managing the feast or famine cycles, and how the famine of that time (the post-2008 financial crisis) had hit my clients' businesses and mine.  He was sanguine in his response to me: "Every year is tough. Somehow, month after month, we look back at the end of the year, and we managed to make it."

I didn't get it.  Here was this laid back guy, but he had SEVEN (7) kids and was putting them all through private schools.  All of them were successful in their own way as athletes or students.  He didn't seem stressed out at all. I, on the other hand, felt my life in the mortgage business was a continuous stress sandwich... and I only had TWO kids in private school.

I realize now that his lesson was simple: focus on what is in front of you. Take care of the day to day and the big picture will take care of itself.  This bears repeating for those of us who face the seemingly overwhelming pressures of today's business decline. Somehow, month after month, we will manage to make it. So don't worry about it.

Here are several links about Bob:

Bethesda Magazine Article on Kemp Family
Bloomberg Listing on Bob's Career
Washington Post Obituary
Photo and Notice from Notre Dame Lacrosse
John Kemp - All American Goalie at Notre Dame

BK stickers emblazon the helmets of the Georgetown Prep Hoyas in memory of Bob Kemp, in solidarity with his sons who were major players in the program.  
BK on Notre Dame helmets honor the legacy of the Kemp Family
at Notre Dame.
If you wish to memorialize Bob, the family asks that you make a contribution to the Washington Jesuit Academy.

Bob's wake was held Thursday, May 15, 5:00 pm to 9:00 pm at Our Lady of Mercy in Potomac, MD.  If you wish to memorialize Bob, the family asks that you make a contribution to the Washington Jesuit Academy.




Friday, January 31, 2014

Beware of Pirated Manuals

Recently we have received a large number of calls from clients whose policy and procedures manuals are outdated. They are being rejected by their lenders, investors or regulators. Speaking to the customer we learned something shocking.  They recently purchased the products from a consultant who assured them that the product was current.  Not only were the products outdated, but they were stolen, so did not qualify for any warranty or service.

Here's how it happens.  A client orders a product, but they don't want the normal information services we give to customers.  We call and make sure they understand the license - that it can't be transferred - and they state they understand: it's only for their own purposes.  We have a reason we don't sell to consultants - they pirate our product and then don't stand behind it.

Who pays the price?


You do.  You buy a product which was good at the time, but 1/2 year later it is outdated.  You submit your product to an investor, regulator or wholesaler and now you look like you don't know what you are doing. Worse than the wasted time and prestige, you now likely have to fix the problem on your own.

Make Sure Your Product is Not Pirated


Questions to ask:

Is the consultant in the regular business of providing materials, or did the product emanate from a request from you?  If it's not something the consultant does as a main line of business, it is more likely that the consultant borrowed the product from another company.  Beware.
Does the consultant publish examples and samples of the work online?  If the consultant is overly protective of the content before you purchase it, it is likely that the work would be similar to other widely available products, or that it is, in fact, another company's work.  Legitimate companies don't need to hide their content, because they know it changes so much that even if you did borrow a swath of it, you would have to come back for updates later.
Are you getting e-mails from the publisher? Or is there silence after the purchase.  If it's the company's mainline business there is always a stream of information (welcome or not) that accompanies this type of purchase.


Wednesday, October 23, 2013

Sample Ability to Repay Policy

Mortgage Ability to Repay Sample PolicyWith the degree to which the Qualified Mortgage and Ability to Repay rules have affected the outlook for the mortgage industry, it comes as a surprise that an "Ability to Repay" policy does not represent a bulky and expansive document.  What should it say?  Something fairly simple and straightforward. As with many policies the devil is in the details.  Saying you will comply is a policy.  What is the PROCEDURE for complying?  HOW will you comply? THAT is an effective policy.

Sadly, regulators and investors focus their interest in seeing the policy as opposed to the procedure used to effect the policy.

Here is a sample Ability to Repay POLICY:

2.37 Ability to Repay


For any consumer credit transaction secured by a dwelling, Company Name must ensure that the borrower has the ability to repay the transaction.  Failure to do so could allow the borrower to challenge the validity of the loan.  Some transactions are exempt from Qualified Mortgage Ability to Repay requirements, however, even with loans which are exempt from a rebuttal presumption of repayment ability, we will strive to only make loans which the borrower can repay..

Exempt Transactions


  • HELOCs
  • Timeshares
  • Bridge Loans
  • Construction/Construction Perm
  • Reverse Mortgages

In addition, some transactions receive an automatic “presumption” of compliance


  • Eligible for purchase by Federal National Mortgage Association (FNMA) or Federal Home Loan Mortgage Corporation (FHLMC) (until sunset provision)
  • Insured by the Federal Housing Administration
  • Eligible for Guarantee by the USDA
  • Guaranteed by the US Department of Veterans Affairs
  • Originated by or for, or Approved for purchase by any state Housing Finance Agency (HFA)
  • Has been found eligible as evidenced by a written letter or certificate from a Department of Housing and Urban Development counseling agency that there is a reasonable expectation of repayment


On all other cases we will follow our normal “full documentation” methods of verifying customer information and qualifying the borrower.  Rather than list all documentation which we could potentially require, we refer you to our checklist of documents that we do require for all applicants, as applicable to their situation.  (See Complete Application Checklist and Pre-Underwriting Document Review Checklist which are updated regularly to reflect changing circumstances and requirements.)

The following sections of our operating policies and procedures thoroughly identify the process for complying with “Ability to Repay.” We believe it is not enough to meet the letter of the law, but to fully implement procedures that allow us to ensure compliance.  These operating procedures are incorporated by reference.

Origination Policies and Procedures

  • Loan Qualification/Pre-Qualification Process – we qualify all borrowers based on their ability to repay
  • Complete Application Process – identifies ALL potential documentation needed to substantiate a borrower’s ability to repay
  • Borrower Checklist of Required Documentation – Allows the borrower to identify all documentation required for qualification and verification of ability to repay
  • Points and Fees – identifies our points and fees structures for the purposes of calculating maximum allowable fees.

Processing Policies and Procedures

  • Pre-Underwriting Review Process – loan processing is the second stage of loan level ability to repay evaluation. Processing completes the Pre-underwriting review checklist to ensure all documentation to substantiate the borrower’s ability to repay is included in the loan file prior to underwriting evaluation.  Items identified as missing or incomplete are forwarded to the borrower and lender staff prior to proceeding.

Underwriting Policies and Procedures

  • Qualified Mortgage Guidelines – Underwriting maintains guidelines and credit policy for reviewing all loans, including the evaluation of whether a loan meets qualified mortgage requirements or not. In the event that a loan is not a qualified mortgage, underwriters will still establish the borrower's ability to repay.  
  • Credit Policy for Non-Qualified Mortgages – We and our investors and purchasers of loans determine whether, and under what conditions, loans which do not meet Qualified Mortgage Guidelines will be available and how they are underwritten. 

Quality Control

  • Production Quality Control Process – The Audit Process reinforces the production quality control process be re-reviewing a sampling of loans to ensure that appropriate documentation and qualification calculations are retained in loan files

Secondary Marketing

The determination of whether a loan is a qualified mortgage falls initially on secondary marketing when the loan is registered and priced.  Loan Level Price Adjustments and net pricing is presented on a daily basis. As a loan is identified as a non-QM mortgage, secondary marketing must establish that there is a market for the loan, or that the loan will be held in portfolio as non-salable.  Non-salable loans must STILL document ability to repay pursuant to standard practice. 

Determining Ability to Repay – Appendix Q




Property Collateral Not Primary Method of Repayment

Company Name will not rely primarily on the sale or refinance of the collateral in determining the borrower’s ability to repay the offered loan.

Calculation of Ability to Repay

In order to ascertain ability to repay we will always utilize industry standard ratio or residual income calculations:


  • Interest Rate - Fixed Rate or Fully Indexed Rate for a maximum amortization period of 30 years.
  • All debts, including housing expenses and liabilities, will be included in the calculation as required by Appendix Q of the Ability to Repay rule.


Changed Circumstances

If a borrower’s ability to repay changes, based on updated and revised information, the loan will be re-evaluated to ensure the borrower is still able to maintain ability to repay.

Second Level of Review

As with all credit decisions, should the borrower be deemed ineligible, or unable to repay the loan, the decision will be reviewed by a 2nd level credit review to examine if there are any reasonable alternatives to assist the borrower in obtaining financing.

The Policy Quandary

One problem that remains endemic to process management: listing a few eligible items, and then adding the phrase "...and any other items as may be required" or "but not limited to..."  Do we really think that that there are items that could be presented that we have never seen before?  Why not have a comprehensive list of checklist items?

A POLICY is not a PROCEDURE

This is what we try and reinforce in our discussions.  Don't write a policy just to meet a regulatory need.  Make sure you integrate the way you will comply within the policy.  If you, as a manager or employee, cannot see the clear execution of a policy within the day-to-day activity, then your policy likely requires you to do something that you are not currently doing.  Which is a recipe for non-compliance.



Monday, September 9, 2013

Broker v. Lender: Lender's Perspective - Trying to Make Sense of QM Pricing Model

The Qualified Mortgage (QM) points and fees and Higher Priced Mortgage Loan rule (HPML) threshold calculation looks like an MC Escher drawing where you go around an infinite staircase.  While brokers face QM comp issues, lenders have an even more daunting challenge: trying to calculate allowable discount points, LLPAs, MI, and LO Comp, and still keep loans below HPML thresholds.  In anticipation of the January, 2014 QM and Loan Originator Compensation Rule (LO Comp) implementation dates, the industry as a whole struggles to make sense of the regulatory scheme.

Lenders face even greater challenges with the conundrums and complexities of the rule in its implementation. The HPML adds wrinkles to the equation.  Even with a clear understanding, a practical solution to meeting both a borrower's financing needs and maximizing lender compensation may represent two incompatible objectives.

The Objective:  A Qualified Mortgage


Remember, the whole point behind this set of pricing exercises is to limit lender liability.  QM removes the borrower's ability to pursue a claim that the lender did not consider his or her ability to repay under the Qualified Mortgage Ability to Repay Rule (ATR).  As long as the loan meets Appendix Q requirements a court necessarily might dismiss the action. However, with an HPML, the lender loses rebuttal presumption exposing himself to risk if a borrower chooses legal recourse to challenge the mortgage.  Even if all other elements of ATR fall into line, the lender still takes risk when exceeding HPML thresholds because of the borrower's right to challenge.  Of course, the lender can still rebut the borrower's assertion but must prove ATR conclusively. (** See Blog Comment Below - attorneys may find a way around rebuttal presumption.)

When trying to parse out the various permutations of QM and HPML, it helps to look at specific examples. The biggest concern for many is the effect of the Loan Level Price Adjustments (LLPA) on the cost and rate structure. Since LLPAs are secondary market loan sale eligibility fees, and not specifically profit or pricing gain, it seems unfair, to lenders and borrower alike, to have had them included in the calculation of points and fees. One potential solution: "adjust out" the loan level pricing by adding to the coupon rate - effectively buying out the LLPA upfront cost.  While for brokers the regulatory scheme may simply limit fees and create triggers for HPMLs, for lenders the rules create a minefield of quandaries.


Quandary 1:  What is the price?




If you cannot see the embedded spreadsheet above, then click on the link to the right.

To determine whether a loan will trigger HPML and how much discount you can charge to offset LLPAs, you need to work backwards into a price in a calculation similar to borrower pre-qualification.

You may download a copy of this spreadsheet to work on by clicking here.  If you have found another resource, feel free to share it and we will post it on our updates page.

Until you have loan level price adjustments factored in you have no way of knowing the final price of the loan, and no way of knowing whether you can charge an adequate discount to offset the LLPA. Naturally, you can always increase the interest rate, tantamount to buying out the LLPA fees.  But this may be of little comfort if it triggers HPML.

Quandary 2:  Limits to Buy-ups and Prepays?


If the most you can charge, net of compensation, is two discount points (provided you keep your rate within 1% of the Average Prime Offered Rate (APOR)), a higher LTV, lower credit score borrower could potentially price himself out of the lenders rebuttal presumption for QM.  It may not be possible to charge enough fees to cover all of the upfront cost of the LLPAs.  To deal with this the lender may solve this problem by "buying up" the rate to "zero out" or minimize the upfront LLPA.

The problem: The buy-up/buy-down cost formulation has always had an options seller's position built in. From par, buying down the rate with points costs progressively more and buying up the rate yields progressively less.  The more you are out of the money, the less that option is worth (or the more the insurance costs).  You may essentially "run out of rope" as you move up coupon rates to offset the cost.  This is particularly true on ARM loans, which offer a much more restricted rate "buyup".

5.500103.375
5.375103.000
5.250102.625
5.125102.250
5.000101.875
4.875101.500
4.750101.000
4.625100.500
4.500100.000
4.37599.500
4.25099.000
4.12598.500
4.00098.000
3.87597.375
3.75096.750
3.62596.125
3.50095.250
3.37594.375
3.25093.500
Buy-Up Rate to Reduce LLPA Fees - it gets expensive and you eventually run out of rope.

Quandary 3:  Bought up the rate, now the loan is HPML


Secondary has always experienced the added prepayment risk from loans priced with high yield spreads. The higher the coupon relative to the market, the higher the prepay rate. Lenders offset this risk by adding prepayment penalties.  However, if the coupon is high enough to make the loan an HPML you may not be able to offset with a prepayment penalty because the Higher Priced Mortgage Loan rule prohibits these features.


This calculation shows how compensation, when combined with LLPAs for even moderately priced loans can create HPML Status.  In addition, high LLPAs can create HPML loans by their very nature.  Will the market accept the risk of not having presumptive rebuttal status?

Quandary 4:  You can't get there from here - APOR's artificiality


The regulatory scheme seems to imagine the mortgage market as some sleepy backwater drifting along oblivious to the machinations of global credit markets.  A loan with steep LLPAs already looks like a candidate for triggering HPML status.  The features of the APOR as an index calculation can make avoiding this impossible.

The APOR index looks at last week's data.  Because of this, depending on when an originator looks to lock a loan, APOR's relation to current market can be as much as two weeks old.  In addition, because this survey represents a range of lender pricing we don't know the extent to which the surveyed rate has been impacted by hedging strategies and pricing concessions.  One only needs to look at the rate surveys posted in local daily newspapers to see how bottom fishing originators may skew this data.

Because we confer QM status at the time of lock-in, the APOR index, with market conditions moving as they have in the past year, could potentially create a pipeline of HPMLs for loans with even moderate LLPAs.

Brokering Doesn't Sound so Bad Now...


Considering this complexity, the broker's limit of 3% compensation seems like an attractive option for avoiding issues in the regulatory scheme instead of the inverse.  Again, we ask the question:  Does mini-correspondent solve the broker's problem, or just add a set of additional problems.  For lenders, who carry the risk of liability, the questions are more dire than compensation.

When we overlay the pricing reality against the regulatory construct of QM, it seems clear that many more loans will achieve HPML status than originally conceived.  Will the market for these transactions shut down and add further inertia to a fledgling economic recovery?  Or will lenders accept the risk of no rebuttal presumption and continue make HPMLs.  During the 80's lenders originated 95% LTV loans using qualifying ratios of 25/33.  Certainly, if there is a place for HPMLs, they will have very restrictive guidelines.  

Thursday, September 5, 2013

Broker v. Lender: The Drive to Mini-Correspondent - Rational Response or Over-Reaction?

The question over Broker Compensation causing loans to be classified as HPML has caused some disruption in the business. It is at the heart of a movement driving current mortgage brokers to adopt the lender business model by becoming "mini-correspondents" to avoid adverse selection. The question posed: Is this a real cause or imagined? If it is real, is it worth the correspondent risk for brokers?

The Issue


On the face of it, the confluence of two rules does appear to create a problem. The first rule - The Truth-in-Lending Higher Priced Mortgage Loan rule (HPML) - requires that loans exceeding a certain interest rate have a number of consumer protections. The interest rate trigger which drives this provision involves calculating the Annual Percentage Rate (APR) which takes into account upfront and monthly lender fees. This calculation is compared to the Average Prime Offered Rate (APOR) which is a WEEKLY index compiled by Freddie Mac in what's known as the Primary Mortgage Market Survey. The rule considers any loan exceeding this calculation by 1.5% a Higher Priced Mortgage Loan requiring extra due diligence and disclosure. To this point all mortgage industry participants must play by the same rules. The conflict occurs when the Truth-in-Lending Originator Compensation Rule is considered.


The second rule creates the problem. The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank) initiated reforms to the Truth-in-Lending Act, known as the Anti-Steering Rule (LO Comp). This rule constrained loan originator compensation to 3% of the loan amount.
The possibility of triggering Higher Priced Mortgage Loan requirements is exaggerated on mortgage broker originated transactions potentially limiting borrower choice.
In reality, a very small sliver of loans could create a comparative disadvantage. To start with, only those in which the loan starts out as marginally HPML triggered could be an issue. This is the case when you have PMI, MIP or a lot of overlays. In these cases, lenders will run a nearly equal risk of triggering HPML requirements. Once you do have this higher APR present, then you must more carefully measure the transaction. Only then do you have to consider the magnitude of the broker's compensation and its effect on APR - the larger the broker's compensation, the more likely to trigger HPML relative to the same lender's transaction.

Consequences - Limited Choices for Consumers = Higher Costs


For consumers, the compliance risk associated with HPML means fewer lenders willingly offer these loans. Brokers, who can provide alternatives and drive down costs, may be selected out of comparison if the transaction falls into the narrow range of transactions that would be considered HPML if originated by a broker but not by a lender.

In this case you can see how, with a higher APR to start with, the liklihood of triggering HPML requirements is exacerbated by the inclusion of the originator's compensation.  This inclusion exaggerates the APR of the broker originated transaction, which could limit borrower choices in seeking home financing, ultimately costing consumers more.  


But how much of an injury is this?


Take a rational view of the HPML requirements and you realize these already exist in the non-HPML world. Most lenders require escrows, particularly on loans with MIP or PMI, which are the loans most likely to be HPML. We always have to give borrowers copies of appraisals. We already consider ability to repay on all transactions. The limitations on loan types - no prepayment penalties, negative amortization or balloons, are already considered for most of the industry's loans. How is a broker limited if a loan should be categorized as HPML? The truth: the broker doesn't experience a negative impact.

Most of the consequences of tagging a mortgage as HPML have already been incorporated into other requirements - ability to repay, Qualified Mortgage, Appraisal Independence.


The Rush to Correspondent

As a mortgage service provider, there are legitimate reasons to elevate your business to correspondent:

  • An investor offering a specialty product ONLY through correspondent channel 
  • The ability to control generating closing documents locally and improve service delivery 

But when measured against the substantial risks correspondents take, is it really worth it simply to avoid this one small regulatory wrinkle? The NAMB has provided a great TWO PAGE overview of the risks associated with small firms taking on correspondent responsibilities.

  • Repurchase risk 
  • Audit risk 
  • Compliance risk 
  • Liquidity risk 

Slow Down There Big Fella! 


For brokers the APOR/APR issue seems to be problematic, but the broker starts at a lower APR then adds fees. How likely are you to trigger HPML on most transactions that you wouldn't trigger if you were a lender? Small chance - you have same overlays/MI, etc. It is not worth taking on correspondent risk to avoid the relatively rare occasion when a broker transaction would carry an APR so much higher than a lender transaction to trigger HPML. Plus, borrower paid transactions are excluded from this entire debate. Plus, what really happens when a loan becomes HPML? You can't have prepays balloons or negam, you have to qualify, and you have to give the borrower a copy of the appraisal, right? WE DO THAT ANYWAY!

Tell me if I'm wrong. The furor is causing a lot of disruption among small brokers. Much of this concern has been caused by wholesalers who want to differentiate their service offering, so have stirred the pot over this debate.  Warehouse lenders have also chimed in on the importance of having a warehouse line.

Holy Secondary Conflict, Batman!


There are bigger problems with the HPML rule. APOR is set once a week. We have seen major fluctuations in pricing to the upside, and when this happens simple market movement can cause EVERY LOAN IN YOUR PIPELINE to be HPML. Maybe the day is here where we simply assume each loan will be HPML, and move forward from there. We are doing it anyway.

Additional Resources

Bankers Online HPML Checklist - You can document that you determined whether a loan was HPML or not, and then what you did to comply.